David Jones Store Closures: Full List of the 19 Stores Closing, Which Stay Open, Gift Cards, Lay-By and What Happens Next

David Jones will close 19 of its 38 stores, its receivers FTI Consulting confirmed on Wednesday, November 11, 2026. Seven are in NSW, three each in Victoria and Western Australia, two each in Queensland and South Australia, one in Canberra and the only New Zealand store, at Newmarket in Auckland. No closing date has been set for any store. The receivers expect all 19 to stop trading by the end of the year, and they will stay open through Black Friday and the Christmas rush in the meantime.^[1][2][3]

David Jones store closures (2026)

Announced	Wednesday, Nov 11, 2026
Stores closing	19 of 38 (18 in Australia, 1 in NZ)
Closing by	End of 2026 (no dates yet)
Staff	About 6,000 (job losses not stated)
Receivers	FTI Consulting (for lender Hilco)
Administrators	McGrathNicol
Appointed	Thursday, Nov 5, 2026
Buyer deadline	Friday, Nov 13, 4pm (expressions of interest)
Creditors meeting	Tuesday, Nov 17, 11am
Gift cards	Still accepted, no new ones sold

Full list of David Jones stores closing

The receivers told staff and suppliers on Wednesday which stores are going. The same 19 names appear in the lists published by the Sydney Morning Herald, InDaily, Human Resources Director and Sunshine Coast News, so this is the confirmed set, not a leak.^[1][2][3][8]

Most of the list is suburban shopping centres. The capital city flagships have largely been spared, with one big exception: the Hay Street Mall store in central Perth is closing along with Garden City and Carousel.^[3][5][8]

Several names were flagged before the collapse. The ABC reported that five Westfield outlets, Parramatta, Hornsby, Woden, Carousel and Southland, had already been marked as loss-making. Four of those five are on the final list. Southland in Melbourne is not.^[4]

Which David Jones stores stay open

The other 19 stores keep trading, at least for now. Neither the receivers nor the administrators have published a list of survivors, but anything not in the table above is not part of this round. Local reports fill in some gaps:

• Western Australia: Karrinyup and Claremont stay open, which leaves Perth without a city-centre David Jones.^[5]
• South Australia: Rundle Mall in Adelaide becomes the only store in the state.^[2]
• New Zealand: there will be no David Jones left once Newmarket shuts.^[9]
• Sydney and Melbourne flagships: Elizabeth Street and Bourke Street are not on the list. Barrenjoey analyst Tom Kierath told the ABC a slimmer David Jones would probably lean on flagship stores like these.^[3][4]

"Staying open" is not a promise. The receivers are trimming the business to make it saleable, and a buyer could close more sites later. Kierath's view, reported by both the ABC and HRD, is that bidders are more likely to want "a handful of sites" than the whole chain.^[3][4]

How many jobs are affected

David Jones employs about 6,000 people. The receivers have not said how many jobs will go. A seven-day consultation with every worker linked to the 19 stores began on Wednesday.^[2][3][6]

InDaily cites estimates of up to 3,000 roles, which would be about half the workforce and fits a store network cut in half. Treat that as an estimate, not an official figure.^[2]

Chief executive Erica Berchtold told staff in an email that the business "could not continue operating as it was", and told suppliers the store portfolio was "no longer the right shape for the business".^[1][4][5] The ABC confirmed earlier this week that superannuation payments were up to date, in line with the payday super rules that started in July.^[3][4]

Gift cards, lay-by, returns and refunds

For shoppers, the stores are still open and the basics still work. This is what the company and the receivers have said so far:

• Gift cards and store credit: still accepted at all open stores. New gift cards are no longer on sale. Consumer advocates are telling people to spend any card they hold soon.^[1][6][12]
• Lay-by and paid orders: being filled through the David Jones warehouse network, according to the retailer.^[6] If you have a deposit on something, the ABC's consumer guide says the safest move is to pay it off and collect it while the business is trading.^[12]
• Returns and exchanges: click and collect, online orders, returns and exchanges continue "under updated policies", per the FAQ sent to suppliers. The receivers say customers will be told directly if any of those terms change.^[1][10]
• Faulty goods: Australian Consumer Law still applies. If the store will not help, you may be able to go to the manufacturer for a repair, replacement or refund.^[10][12]
• Online order never arrived: if you paid by credit card, ask your bank about a chargeback.^[12]

Shopping at a closing store is fine for now, but plan around it. Stock in the 19 stores will be discounted or moved to other locations before they shut, and a return or exchange may mean going to a different store after December.^[4]

Why David Jones collapsed

The 188-year-old department store went into voluntary administration and receivership on the same day, Thursday, November 5. Its directors appointed McGrathNicol as administrator, while secured lender Hilco separately appointed FTI Consulting as receiver and manager. FTI now runs day-to-day trading; McGrathNicol runs the sale.^[7][10][11]

The trigger was rent. Westfield owner Scentre Group says David Jones had not paid rent since September, and talks to cut rents and shrink the store count broke down.^[4][9] Underneath that were years of losses: a pre-tax loss of $95.5 million in the year to June 2025, up from $74.1 million the year before.^[7][9][11]

Documents reported by the AFR put the debts at about $100 million to suppliers and trade creditors, $80 million to owner Anchorage Capital Partners and $140 million to Hilco.^[10][11]

Anchorage bought David Jones from South Africa's Woolworths Holdings in 2023 for less than $100 million. Woolworths had paid more than $2 billion for it in 2014.^[7][11] The first creditors' report, released on Tuesday, shows Anchorage met Hilco and McGrathNicol as early as July 27 to discuss restructuring, and contacted McGrathNicol about a possible administration on October 22.^[1][7]

Timeline

What happens next

The sale is the big unknown. McGrathNicol partner Matthew Hutton says there has been "an extraordinary level of inbound interest" from industry players and financial investors, including parties with experience turning around department stores. Expressions of interest close at 4pm on Friday, November 13.^[7][10][11]

McGrathNicol also plans to ask the NSW Supreme Court to extend the convening period, which would give it more time for a sale or recapitalisation and push back the administrators' report and the second creditors' meeting.^[3][4]

For workers, the next date to watch is the end of the consultation period around November 18, when people in the 19 stores should learn where they stand. For shoppers, the practical rule is simple: use gift cards and finish lay-bys sooner rather than later. It has been a heavy month for Australian job news, with Qantas also moving 850 roles.

Frequently asked questions

Which David Jones stores are closing?

Carousel, Garden City and Hay Street Mall (WA); Glen Waverley, Highpoint and Malvern Central (Vic); Green Hills, Hornsby, Macarthur Square, Macquarie Centre, Parramatta, Warringah Mall and Wollongong Central (NSW); Marion and West Lakes (SA); Robina Town Centre and Sunshine Plaza (Qld); Woden (ACT); and Newmarket (NZ).^[2][3]

When will the David Jones stores close?

No dates have been set. The receivers expect the 19 stores to stop trading by the end of 2026 and to stay open through the Black Friday and Christmas period first.^[1][5]

Can I still use my David Jones gift card?

Yes, at any open store. New gift cards are no longer sold, and consumer advocates say spend existing cards soon, because gift card holders rank as unsecured creditors if the business fails.^[6][12]

Is David Jones closing down completely?

No. Half the stores and the online business keep trading while the administrators look for a buyer or new funding.^[2][7]

How many David Jones jobs will be lost?

The receivers have not said. About 6,000 people work across the business, and InDaily cites estimates of up to 3,000 roles.^[2][6]

References

1. "'We still have a plan': David Jones to close 19 stores". The Sydney Morning Herald. November 11, 2026.
2. "Rundle Mall David Jones last store standing". InDaily South Australia. November 11, 2026.
3. "David Jones to close half its stores: job cuts on the way". Human Resources Director. November 11, 2026.
4. "David Jones's receiver set to close 19 stores". ABC News. November 11, 2026.
5. "David Jones confirms closure of three Perth stores". The West Australian. November 11, 2026.
6. "David Jones shuts half its stores, thousands of staff in the lurch". Nine.com.au. November 11, 2026.
7. "David Jones to close 19 stores by the end of the year as administrators seek buyers". Forbes Australia. November 11, 2026.
8. "David Jones confirmed to close at plaza". Sunshine Coast News (AAP). November 11, 2026.
9. "New Zealand's only David Jones store to close". RNZ. November 11, 2026.
10. "David Jones receivers report trading surge". Ragtrader. November 9, 2026.
11. "David Jones collapses into administration, suppliers owed $100 million". Jeweller Magazine. November 10, 2026.
12. "The outlook for shoppers as David Jones placed in receivership". ABC News. November 2026.